Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Lunatic AI, a product of Paridae UG (haftungsbeschränkt) ("Provider", "we", "us", "our"), registered at Bodenseestraße 29, 81241 Munich, Germany (HRB 272019, Munich District Court).

By registering for an account or using our services (including anonymous usage), you agree to these Terms. If you do not agree, you may not use the service.

Lunatic AI is a software-as-a-service (SaaS) platform that assists in the digital management and creation of promotional content.

The service is provided "as is". We reserve the right to add, modify, or discontinue features at any time. Users have no entitlement to specific features or updates.

Certain basic features of Lunatic AI are available without registration. By using these features, you accept these Terms. No account is required, and no personal data beyond technical access data is collected.

Lunatic AI is also offered in various registered service plans, including free and paid tiers. The features, limitations, and pricing of each plan are described on our website and may be updated from time to time. Additional profiles may be purchased as add-ons where available.

Fair Use: All use of Lunatic AI, whether with or without registration, is subject to reasonable volume restrictions on the use of AI-powered features. These restrictions are designed to ensure fair access and service quality for all users. Details of applicable limits are communicated within the service interface and may be adjusted from time to time.

The service is available to both individuals and business entities. You must be at least 18 years of age to register for or use the service. By using Lunatic AI, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

You may register on behalf of another person or entity only with their explicit consent. In such cases, you represent and warrant that you have the authority to bind that person or entity to these Terms.

A binding contract is formed:

• Upon registration, by accepting these Terms & Conditions during the signup process; or
• Upon use of the free anonymous content generation feature, by using the service.

Account registration is not required for the free anonymous content creation feature. A free registered account is available and does not automatically convert into a paid subscription.

Paid plans are billed on a monthly or annual basis through our payment provider, Stripe. Payment is due immediately upon subscription. The accepted payment methods are those supported by Stripe.

In the event of late or failed payment, we may grant a grace period before suspending or cancelling the service. The duration of the grace period is at our reasonable discretion.

We reserve the right to change pricing. Price changes become effective at the start of the next billing period. We will notify you of any price changes at least 30 days in advance via email. Continued use of the service after the new pricing takes effect constitutes acceptance. If you do not agree to the new pricing, you may cancel your subscription before the new billing period begins.

The minimum contract duration for paid plans is one month. Subscriptions renew automatically and indefinitely until cancelled.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

Cancellation is performed through the account dashboard via our payment provider Stripe, or by contacting us at support@lunatic-ai.com.

You may use Lunatic AI for the creation of content and content plans in accordance with these Terms. The following activities are expressly prohibited:

• Creation of any illegal content, including but not limited to content that violates applicable laws, incites violence, or constitutes hate speech
• Creation of content that impersonates another person without their explicit consent
• Sharing your account credentials with third parties
• Using the service in a manner that interferes with its operation or security

We reserve the right to terminate your account immediately upon determination of misuse or abuse, at our sole discretion.

The service may be temporarily unavailable due to maintenance or unforeseen outages. We will endeavor to restore availability as soon as reasonably possible.

Account and billing support is available via email at support@lunatic-ai.com. We also welcome bug reports through this channel. We aim to respond as soon as reasonably possible.

You retain all rights to the content you provide to and create using Lunatic AI, including AI-generated outputs based on your inputs. We do not claim ownership of your content. We use your content solely for the purpose of providing and improving the service. The processing of your personal data is governed by our Privacy Policy.

You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing or distributing it. Lunatic AI does not guarantee the accuracy, completeness, or appropriateness of generated content.

We do not provide backup services. You are responsible for maintaining your own copies of important content.

Upon termination of your account, all associated data will be permanently deleted. Data recovery is not possible after deletion.

Lunatic AI is not liable for any consequences arising from content created using the service. You are responsible for reviewing and publishing content at your own discretion and risk.

Our liability is limited to the extent permitted by German law. In particular:

• We are liable without limitation for damages caused by willful misconduct or gross negligence.
• For slight negligence, we are only liable in the event of a breach of a material contractual obligation (cardinal obligation), and such liability is limited to foreseeable, typically occurring damages.
• Liability for loss of data is limited to the typical restoration costs that would have been incurred had proper backup measures been taken.

The above limitations do not apply to liability for damages resulting from injury to life, body, or health, or under the German Product Liability Act (Produkthaftungsgesetz).

Lunatic AI uses the following third-party services in the delivery of its service:

• Anthropic — AI content generation
• Hetzner — Infrastructure and hosting (EU)
• Stripe — Payment processing

User content may be processed by these third-party services as necessary for the operation of Lunatic AI. For details on data processing, please refer to our Privacy Policy.

We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance via email to the address associated with your account.

If you do not object to the updated Terms within 30 days of receiving the notification, and you continue to use the service after the updated Terms take effect, you will be deemed to have accepted the changes. We will specifically inform you of this consequence in the change notification.

If you object to the changes, you may terminate the contract before the updated Terms take effect.

We may suspend or terminate your account if you violate these Terms, in particular violations of the usage rights and obligations set out in Section 7. Such determination is at our sole discretion.

In the event of suspension or termination for cause, you will be notified via email. No refund will be provided for the remaining billing period.

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. We implement appropriate technical and organizational measures to protect your data.

These Terms are governed by the laws of the Federal Republic of Germany.

For business customers (B2B), the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Munich, Germany.

For consumers, the statutory provisions on jurisdiction apply, including the consumer's right to bring proceedings in the courts of their place of domicile.

If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely achieves the economic purpose of the invalid provision.

For questions regarding these Terms, please refer to the contact details in our Imprint.